After my call with my credit card company and Amazon on Thursday, I thought that would be the end of the story. Boy, was I wrong.
Friday morning ( November 8) I receive a text message from reception that I have a package.
“That’s weird, I don’t remember ordering anything,” I thought to myself.
I collect the package and bring it back to my office.
The surprise on the faces of my co-workers as I take out the item is completely justifiable.
It was a “Mothers and Daughters” ring (as in jewelry) holder.
I called amazon for the second time.
I explained the situation as best I could, that I received an unordered package.
The (again, very polite) customer service rep asked if my name was on the packaging. It was.
Am I sure I didn’t order it? Yes.
Could it had been a gift? No, it really can’t be a gift.
The Amazon customer service person says they will provide a shipping label so the item can be returned.
Terrific! I don’t really have much use for a maternally-themed jewelry holder.
The customer service rep also said that I would receive a $15.14 refund for the returned item.
I explained, again, that I didn’t order it and didn’t believe I was entitled to a refund.
The customer service rep assured me that she understood the point I was making, and it would be Amazon’s pleasure to give me the refund anyway.
I thanked her profusely and the call ended. I packed up the return and dropped it off at the closest UPS store on the way to lunch.
Again, I thought that would be the end of it.